Contact Us | Curacao Casino Guide Australia 2026

We work online only, so we publish no street address. Our team is available Monday to Friday, 9am to 5pm Australian Eastern time. Messages sent outside those hours are picked up the next business day. Expect a first reply within two business days. Complex requests, such as corrections that need fact-checking against a casino's terms, can take up to five. If you have not heard back after that, send a short follow-up with your original subject line and we will chase it internally.

Use this channel for anything about our guides, reviews and comparisons. Spotted an error in a bonus description, a payment method or a licence detail? Tell us. Include the page title, the exact line you are questioning and, where possible, a screenshot of the casino's own terms. We check every report against current operator information and fix confirmed mistakes. Please note we do not change rankings or ratings on request, and we do not accept payment for editorial placement. Corrections and clarifications are welcome. Lobbying for a better score is not.

Operators and agencies can reach us here for review submissions, factual updates and media enquiries. Send a concise brief covering the licence held, the licensing body by name, accepted deposit and withdrawal methods, wagering terms and whether Australian players are accepted. Be accurate. We verify claims independently and will not publish figures we cannot confirm. Commercial arrangements are kept separate from our editorial verdicts, and any sponsored content is clearly labelled as such. Do not send promotional banners or bonus codes as attachments. Plain text is best.

Your experience is part of our research. Tell us about slow withdrawals, unclear bonus conditions, support quality or anything that surprised you at a Curacao-licensed site. Share the casino name, the approximate date and what happened. Leave out passwords, full card numbers and ID documents. We cannot resolve individual payout disputes or act as a go-between with operators, but your report can shape future reviews and warnings. If gambling has stopped feeling like fun, pause and seek support from a free Australian helpline or counselling service.

Do you offer live chat or phone support? No. Contact is by message only. Can you recover my winnings or deposit? No. We are an independent guide, not an operator or a mediator. Do you reply to every message? We read all of them and answer anything that needs a response. Can I ask for a casino to be added? Yes, send it through the reader tips channel with the casino name and your reasons. Is this site for under-18s? No. Gambling is for adults only, so play within your limits and only with money you can afford to lose.